NPC not responding my character, and quest item can not be submitted. Thank you for your feedback! Frequent crash if CITRIX is installed.Ĭitrix simulates a virtual graphic card and caused the game to recognize an invalid graphic card. But be sure to send us your PC specifications to and your report with help us with our performance optimization and other improvements. We are sorry, but we may not be able to resolve this issue in a short time. Since you encounter this issue when running our game, we suppose our game may not be compatible with certain hardware. This could be caused due to many reasons. My computer Shut down due to overheating. As SSD are usually faster than HDD, and the connection and RPM is different for every model, we strongly recommend you install our game on SSD to boost your experience. The speed of the storage device is beyond our ability. Thank you very much! The game runs slower when installed on HDD Even though this may not solve your problem immediately, but it will help us with game optimization. If nothing improves, please send your device specification to our email we will investigate it ASAP. When such issues occur, we recommend you lower the graphics and resolution disable some visual effects and close unnecessary background apps. We have been trying to improve our optimization for our games, to make them run smoother on as many devices as possible. We are sorry to hear you are having an unpleasant experience. I have encountered some performance issue, such as lags and frame drop. Probably we have missed this bug, so please send the description of this bug in detail to our email we will fix it ASAP. Could you please send us the detail of the bug to our email, we will do our best to patch it ASAP. Thank you for discovering a bug we have not detected at this moment. My Time at Portia: C:\Users\ ”Your user name”\AppData\LocalLow\Pathea Games\My Time at PortiaĮver Forward: C:\Users\ ”Your user name”\AppData\LocalLow\Pathea Games\EverForward I have discovered a bug, how do i report it? Super Buckyball Tournament: C:\Users\”Your user name”\AppData\LocalLow\Pathea Entertainment\S.B.T Description of the activities before the game crashes.Crash Report (which is named “output_log.txt”).Please send the following asset to our email, we will investigate the issue and release a patch ASAP. I have encountered issues like crashes, game not launching or not responding etc., what should I do?
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